Basics of Communication

E-Learning | berufsbezogene Softskills
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Content

Using Friedemann Schulz von Thun's "four ears model", participants are made aware of the multi-layered process of communication. They get to know their personal communication behavior better and reflect how they themselves prefer to listen. They learn to understand which messages they often send unconsciously. The training also encourages participants to translate the knowledge they have acquired into action.

Learning Objectives
  • Knowing the different levels of communication

  • Using Friedemann Schulz von Thun's "four ears model" to recognize which messages are sent below the factual level

  • Getting to know one's own listening and speaking behavior

  • Being able to communicate in a way that connects and reduces friction caused by misunderstandable speaking and listening

Target Group

Employees who work in contexts with communication requirements and experienced managers who want to understand "communication" better

Organizational

Methods

Professional moderation, video lectures, learning questions, transfer tasks, key messages, and final test

Course Duration

50 Minutes

Technical requirements
  • Tablet, Notebook, PC, etc.

  • Reliable internet connection

  • Headset/Earphone

Activation Period

After your registration, you will get an email, containing your personal login details. Those are valid for the next 90 days

Coursepartner

PINKTUM

In addition we recommend the following course

Communicating with Respect and Appreciation

Dieser Kurs ist auch auf Deutsch verfügbar

Grundlagen der Kommunikation nach Schuz von Thun

Preis:  77,50 €

Kontakt

Heimböckel
Anna Heimböckel
Managerin Digitale Transformation | bildungswerk.digital
Tel.: 040 30801-231